Request:
The client has requested us to add the mentioned products.
Verification/Checklist:
- We must ensure that the request has been raised from the registered company domain.
- Check if the product details are shared by the client.
Procedure to upload a single product:
- A product can be added by using the “Add Enquiry product” option under the Add-ons tab.
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- Click on the “Add product” option on the top right of the page after opening the “Add Enquiry Product” page.
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- Product details can be entered on the “Add Product” page by entering the product's name. The rate of the product can also be defined by mentioning the rate of the product.
- Parent products can also be added and the SKU Codes can also be added based on the requirement.
- After selecting the image, product images can be uploaded by clicking on the upload button. While uploading the product images the image URL needs to be filled in.
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Procedure to upload the products in bulk:
- The products can also be uploaded in bulk by using the “Import Product” option from the Add-ons tab.
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- We can use the product uploader and upload the mentioned products.
- For steps to create the uploader please use the Creation of Product Uploader article.
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- Once the products are added to the excel sheet we must upload the excel sheet by using the “Upload Excel” option and validate the excel.
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- Post validation, we can click on “Upload excel”.
Action:
- Complete the Verification.
- Follow the mentioned procedure based on the request.
- Cross verify if the products uploaded are visible by using the product search.
Procedure to search for a product:
The “Search product” option can search for the product using the product name and the product type.
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Resolution Template:
Hello XXXX,
Greetings from Kapture!
We appreciate that you have reached out to us with your request to add the mentioned products.
We have gone ahead and added the products and you will be able to see the changes for the same.
If you require further assistance or have any other questions or concerns, please feel free to get back in contact with us and it will be our pleasure to assist you.
Regards,
XXXX
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