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When selecting the spare ID, the error message shows “No Stock”

Article ID : 14427 21 Feb, 2025 15:57 Issues

What is my policy number? CK3

Article ID : 19169 21 Feb, 2025 11:21 Kapture Implementation Issues

What is my policy number?

Article ID : 19160 17 Feb, 2025 16:22 Kapture Implementation test 2

Employee creation - TATA 1MG PSP

Article ID : 15105 27 Feb, 2024 23:06 Sony M Requests

Update the Sandbox APIs Key with the Production API Key

Article ID : 14428 22 Jan, 2024 12:44 Issues

Attachment Size Limit

Article ID : 14424 28 Nov, 2023 16:10 Issues

Partner Resource

Article ID : 14329 15 Nov, 2023 16:42 Requests

Request to add email templates.

Article ID : 9411 03 Oct, 2023 12:44 Hari Prasad Requests

An issue with whatsapp tickets not being created.

Article ID : 9270 27 Jun, 2022 18:08 Issues

Request to deactivate a queue.

Article ID : 9265 10 May, 2022 16:58 Requests

Request to remove the Auto response for the mentioned ID

Article ID : 9260 10 May, 2022 13:34 Requests

Request to set an autoresponder.

Article ID : 9051 10 May, 2022 13:33 Requests

An issue with the store code not being mapped.

Article ID : 9258 10 May, 2022 12:42 Issues

Request to change the mailing address

Article ID : 9256 10 May, 2022 11:57 Requests

Unable to reply to Google Playstore tickets.

Article ID : 9257 10 May, 2022 11:05 Issues

Request to add Email credits.

Article ID : 9255 09 May, 2022 17:31 Requests

Unable to view the order details in Kapture.

Article ID : 9254 09 May, 2022 13:35 Issues

An issue with ticket visibility for certain logins

Article ID : 9252 09 May, 2022 12:49 Issues

Unable to view or download the images shared on the ticket in Kapture.

Article ID : 9165 26 Apr, 2022 16:17 Issues

Unable to add images on an article

Article ID : 9138 26 Apr, 2022 14:40 Issues

Unable to add/view a customer using the Mobile App.

Article ID : 9154 20 Apr, 2022 13:35 Issues

Request to enable access to the ticket report and the ticket uploader.

Article ID : 9153 20 Apr, 2022 11:01 Requests

Request to change the zone.

Article ID : 9148 19 Apr, 2022 15:15 Requests

Unable to view the email body.

Article ID : 9147 19 Apr, 2022 13:31 Issues

Slowness issue in Kapture.

Article ID : 9145 19 Apr, 2022 13:11 Issues

Unable to log in to the Kapture Application on the Ozonetel page.

Article ID : 9144 19 Apr, 2022 13:04 Issues

Unable to map queues.

Article ID : 9143 19 Apr, 2022 12:51 Issues

An issue with multiple email tickets being created.

Article ID : 9061 13 Apr, 2022 12:25 Issues

An issue with saving leads.

Article ID : 9064 13 Apr, 2022 12:25 Issues

Request to change the date format in the ticket report.

Article ID : 9042 04 Apr, 2022 12:52 Requests

An issue with tickets not getting assigned to the proper queue.

Article ID : 8978 23 Mar, 2022 16:50 Issues

An issue with call tickets not being created.

Article ID : 8977 23 Mar, 2022 14:05 Issues

Tickets are assigned to an agent who is unavailable.

Article ID : 8976 23 Mar, 2022 13:32 Issues

Unable to view folders.

Article ID : 8975 23 Mar, 2022 13:19 Issues

An issue with the tickets getting disposed automatically.

Article ID : 8972 23 Mar, 2022 12:00 Issues

Creation of login credentials for users.

Article ID : 8931 14 Mar, 2022 17:33 Requests

Procedure to mark tickets as junk.

Article ID : 8925 14 Mar, 2022 15:57 Requests

Deletion of a folder.

Article ID : 8923 14 Mar, 2022 15:46 Requests

Adding disposition types to an existing disposition.

Article ID : 8922 14 Mar, 2022 15:36 Requests

Adding disposition types to an existing disposition.

Article ID : 8921 14 Mar, 2022 15:30 Requests

Creation of designation.

Article ID : 8920 14 Mar, 2022 15:13 Requests

Disable an employee.

Article ID : 8919 14 Mar, 2022 15:01 Requests

Addition of products.

Article ID : 8918 14 Mar, 2022 13:30 Requests

Request to update a folder.

Article ID : 8917 14 Mar, 2022 12:55 Requests

Creation of Folder/Disposition.

Article ID : 8914 14 Mar, 2022 11:41 Requests

An issue with the Auto-assignment of tickets

Article ID : 8898 11 Mar, 2022 12:58 Issues

Unable to reply to Facebook tickets.

Article ID : 8887 10 Mar, 2022 17:18 Issues

An issue with the ticket creation date and due date being the same.

Article ID : 8862 08 Mar, 2022 13:11 Issues

Unable to login to Kapture

Article ID : 8861 08 Mar, 2022 13:01 Issues

An issue with Instagram tickets not being created.

Article ID : 8860 08 Mar, 2022 12:38 Issues

An issue with facebook tickets not being created

Article ID : 8859 08 Mar, 2022 12:24 Issues

Unable to Check-in using the Mobile App.

Article ID : 8855 08 Mar, 2022 12:11 Issues

Request to delete the mentioned customers, enquiries and orders.

Article ID : 8846 07 Mar, 2022 18:52 Requests

Creation of Product Uploader.

Article ID : 8845 07 Mar, 2022 18:27 Requests

Request to whitelist the IP address.

Article ID : 8640 02 Mar, 2022 14:30 Requests

Bulk Closure of Tickets

Article ID : 8636 02 Mar, 2022 10:56 Requests

Realignment of users under mentioned Team leader/Reporting Manager.

Article ID : 8635 02 Mar, 2022 10:42 Requests

Moving tickets to a different queue.

Article ID : 8634 02 Mar, 2022 10:38 Requests

Reassignment of tickets to the mentioned users.

Article ID : 8545 23 Feb, 2022 12:42 Requests

Mapping users to a queue.

Article ID : 8543 23 Feb, 2022 12:16 Requests

Password Reset.

Article ID : 8069 17 Jan, 2022 11:29 Requests

Request to bulk reassign the leads.

Article ID : 8066 17 Jan, 2022 06:08 Requests

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