Article - Kapture Knowledge Management System

Employee creation - TATA 1MG PSP

Article ID : 15105 27 Feb, 2024 23:06 Sony M Requests

Partner Resource

Article ID : 14329 15 Nov, 2023 16:42 Requests

Request to add email templates.

Article ID : 9411 03 Oct, 2023 12:44 Hari Prasad Requests

Request to deactivate a queue.

Article ID : 9265 10 May, 2022 16:58 Requests

Request to remove the Auto response for the mentioned ID

Article ID : 9260 10 May, 2022 13:34 Requests

Request to set an autoresponder.

Article ID : 9051 10 May, 2022 13:33 Requests

Request to change the mailing address

Article ID : 9256 10 May, 2022 11:57 Requests

Request to add Email credits.

Article ID : 9255 09 May, 2022 17:31 Requests

Request to enable access to the ticket report and the ticket uploader.

Article ID : 9153 20 Apr, 2022 11:01 Requests

Request to change the zone.

Article ID : 9148 19 Apr, 2022 15:15 Requests

Request to change the date format in the ticket report.

Article ID : 9042 04 Apr, 2022 12:52 Requests

Creation of login credentials for users.

Article ID : 8931 14 Mar, 2022 17:33 Requests

Procedure to mark tickets as junk.

Article ID : 8925 14 Mar, 2022 15:57 Requests

Deletion of a folder.

Article ID : 8923 14 Mar, 2022 15:46 Requests

Adding disposition types to an existing disposition.

Article ID : 8922 14 Mar, 2022 15:36 Requests

Adding disposition types to an existing disposition.

Article ID : 8921 14 Mar, 2022 15:30 Requests

Creation of designation.

Article ID : 8920 14 Mar, 2022 15:13 Requests

Disable an employee.

Article ID : 8919 14 Mar, 2022 15:01 Requests

Addition of products.

Article ID : 8918 14 Mar, 2022 13:30 Requests

Request to update a folder.

Article ID : 8917 14 Mar, 2022 12:55 Requests

Creation of Folder/Disposition.

Article ID : 8914 14 Mar, 2022 11:41 Requests

Request to delete the mentioned customers, enquiries and orders.

Article ID : 8846 07 Mar, 2022 18:52 Requests

Creation of Product Uploader.

Article ID : 8845 07 Mar, 2022 18:27 Requests

Request to whitelist the IP address.

Article ID : 8640 02 Mar, 2022 14:30 Requests

Bulk Closure of Tickets

Article ID : 8636 02 Mar, 2022 10:56 Requests

Realignment of users under mentioned Team leader/Reporting Manager.

Article ID : 8635 02 Mar, 2022 10:42 Requests

Moving tickets to a different queue.

Article ID : 8634 02 Mar, 2022 10:38 Requests

Reassignment of tickets to the mentioned users.

Article ID : 8545 23 Feb, 2022 12:42 Requests

Mapping users to a queue.

Article ID : 8543 23 Feb, 2022 12:16 Requests

Password Reset.

Article ID : 8069 17 Jan, 2022 11:29 Requests

Request to bulk reassign the leads.

Article ID : 8066 17 Jan, 2022 06:08 Requests

Q U I C K L I N K S

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